Series 1 - Episode 4

Available Here: October 2026

The Business of Protecting Other Businesses: How Risk Became a Product

Join us for a conversation with a founder who started an electronic security business in 1996, on what that took then and what still matters if you are starting one now.

In January 1996, the two founders sold their houses to fund a company that could design, install and maintain systems for multi-site and international clients. Systems that would evolve with the client, not lock them into kit that went obsolete.

Three decades on, that business is an employee-owned integrator across five countries, and the founders have stepped back from day-to-day leadership.

This episode covers the early bet, winning trust in a sector where the work is sensitive and the client cannot afford a failure, and the advice for anyone starting in business today.

Series 1 - Episode 5

Available Here: November 2026

Duty of Care Beyond the Gate: People Risk, Travel and the Modern Control Room

Duty of care no longer ends at the site boundary. Travellers, contractors, remote workers and people operating in someone else’s country now sit in the same risk picture as the building, the gate and the control room.

In this episode of The Control Room Podcast we sit down with Jacob Painter, Consultant - Corporate Risk Programmes, EMEA & CIS at Healix International. Jacob has built and run global risk programmes through COVID-19, Ukraine, Sudan and wider geopolitical disruption, and sits on the ISO Risk Management Committee.

Stilo has implemented Healix with a client, so we know how assistance and travel risk sit in a live environment. We note that once, then stay on Jacob’s view of the landscape, not a product tour.

We cover:

• How duty of care has moved beyond the building, and why “low risk” locations are no longer a safe assumption.

• The 2026 mix Jacob is seeing across programmes: geopolitics, sudden city-level unrest, healthcare access abroad, climate and infrastructure shock, and mental health on assignment.

• The failure modes that still catch organisations out, policy on paper, travel booked outside process, intelligence that never reaches the people who can act, and teams that can see an incident but cannot respond.

• Where a site control room, a corporate SOC/GSOC and a medical/security assistance centre should join, and what happens when they compete or flood operators with unfiltered alerts.

• What an operator actually needs at 02:00 when the incident is 4,000 miles away: who is affected, how confident we are, the next action, and who owns the call.

If you run a control room, a GSOC, or a duty-of-care programme that now stretches across borders, this is a conversation about joining the picture, before the next incident does it for you.